Recent Reviews of Mercedes-Benz of Hunt Valley
January 23, 2021
My 2005 E500 had to have major brake part fixed- it was actually still under warranty! Fixed promptly also checked out something else for defects that were under recall. Very amiable efficient staff. Nice experience.
January 13, 2021
Always a pleasure to visit the Hunt Valley service department.
December 5, 2020
Timely service and good customer service . I arrived around 8:30 and I was out in a reasonable amount of time.
November 16, 2020
I had a wonderful experience st Mercedes on Cockysville! Both John and the the young man who shuttled me were amazing and super efficient. Thank you ??
November 11, 2020
Tommy was my technician for the service performed. He has been working on my vehicles for years. He is always very thorough. I always trust my vehicle will be maintained properly with him involved.
January 24, 2021
Honest people and i have been received a great experience for the last 10 years so far. Thank you.
January 13, 2021
This is my 4 Mercedes and I have had a great experience each time. The delivery of the car and personal introduction to my new car was exceptional. The sales guy Ashton covered every aspect of the car and it’s functions. Paperwork that was needed on Hand to be signed was... Read Full Review done in a crisp expeditious manner. Read Short Review
January 1, 2021
I went to Mercedes of Hunt Valley to test drive the 2021 GLC as the next part of my decision making process. I had narrowed my choice down to two cars at that point, but was not intending to buy that day. Our salesperson, Eman Monroe, was knowledgeable and laid back,... Read Full Review providing the information and support I needed without being pushy. I was offered a great price on my trade and decided to buy that day! The process was incredibly easy and I couldn’t be happier with my new GLC! Read Short Review
December 28, 2020
Gabriel in Service is the reason for my 5-star review. He is the epitome of professional, courteous and hardworking. He has helped us twice in a row now and is the standout staff member!
December 26, 2020
John is always helpful. I appreciate his great service and attention to detail.
December 14, 2020
Brought in car for nail in tire. Unable to patch and new tire was ordered. Only issue I have is my car was due for a car wash because my birthday was Nov. 27. I asked twice if the car would be washed and on pick up asked again. I was told that it was only to go out and see... Read Full Review that it hadn’t:( Read Short Review
August 26, 2020
Brought my C300 in for major B service. Got a loaner, returned the next day and everything was completed as expected.
April 22, 2019
I was in and out in of this dealership in less than an hour. Upon arrival, my paperwork was awaiting and ready for me to sign. The sales rep and financial team were extremely professional and answered all my questions with ease. They were even able to get my payments where... Read Full Review I needed them to be without a ton of back and forth negotiations. They made me a priority. By far the best car buying experience I've ever had. Read Short Review
February 25, 2019
I'm a new Mercedes owner and I had an issue that required me to visit a Mercedes dealership. Making the appointment was easy, and my visit to the dealership was better than expected. The issue was resolved, and a recall was identified and also corrected. Time required was... Read Full Review minimal. Overall, a decent experience. Read Short Review
February 6, 2019
Finally bought my dream car and the purchase was the best experience I've ever had! Fast, friendly and efficient. No complaints at all!
November 29, 2020
I am a first time Mercedes owner and my buying experience was relatively pleasant. My salesperson Andrew was very courteous and helpful and put me in a car that I wanted. I was already pre-approved by another financial institution when I went car shopping, however, after... Read Full Review talking to Rene in finance he was able to get me approved through Mercedes Benz Financial at a much lower rate, which allowed me to add additional warranties at a price that I could afford. I have had my car for two weeks and I am loving it so far. I have not experienced the service center yet, but I have an upcoming appointment for an issue with the display screen, so hopefully I will be able to come back and write a favorable review. Read Short Review
November 6, 2020
Excellent customer service very honest, up front and they take the time and effort to learn and get to know you. Everyone makes sure that your well taken care of I will definitely return for another vehicle purchase.
November 2, 2020
They where personable and professional. They did what was asked and did an excellent job. Thank YOU.
October 31, 2020
The service is great and the staff is courteous!!!
October 25, 2020
I brought a Mercedes Benz all 320 roadster to be checked out for me possibly making a private purchase. our technician was wonderful and honest. the car hadn't been driven for 11 years. there were many issues unknown to the owner unfortunately I didn't purchase the car. I... Read Full Review saved my money not buying it and repairing it. the owner now knows the state of the car. Read Short Review