Recent Reviews of Mercedes-Benz of Hunt Valley
July 1, 2020
Sales person was extremely knowledgeable and very helpful
June 30, 2020
Martin Levine is a very caring salesperson who made sure that my purchase of a new Designo Red GLE350 with AMG Pkg was delivered without a hitch, despite the pandemic. Sam was very patient as he went thru all the new gadgetry in the vehicle and even synced my phone. This is... Read Full Review a gr8 dealership that actually gives u the Dealer?s Saving price even before u begin any negotiations. That?s why I picked them over anyone else. Read Short Review
June 30, 2020
My sales associate Joshua was excellent. He was Great to deal with and found the exact GLC that I was looking for. He made it the best possible experience. Rene the CFS Manager was extremely helpful. I highly recommend this Class Act Dealership.
March 26, 2020
I received the usual very excellent service. I am very well satisfied.
March 23, 2020
Repair service with a continue update on what and when everything would be completed.
July 25, 2020
Purchased a car for my daughter and had a great experience with everyone involved in the process. No uncomfortable haggling over price and got the deal I offered back very uneventfully. Will most likely purchase another vehicle from HVMB in the future. Thanks for a great... Read Full Review experience! Read Short Review
July 18, 2020
My husband had gotten on my case, to take care of my car being serviced, as the indicator light came on saying I was 37 days overdue. My name is Linda Spector. The reason that it had not been taken care of , was because of the covid-19. I had purchased my car last year(... Read Full Review Mercedes E450) from Rachael Holderied, who was the sales manager at the time. Short of the long, I had a very bad experience in dealing with the sales associates at the hunt valley Mercedes dealership, that I demanded on dealing with a sales manager, because I was treated so poorly. They way I was treated, you would of thought they were doing me a favor to purchase a car. Rachael was absolutely fabulous! She went over and above to make me one happy camper, and that she did! In the process of purchasing my car, she had told me that when I needed service, she would have someone pick up my car when service was needed, and leave me a loaner ,as one of the accommodations, because she felt so bad,of how I was treated by your sales staff. I had called yesterday, and came to find that Rachael had left a couple months ago. I was actually was dreading having to get my car serviced,and thought I was in big trouble!!It just so happened that I was transferred to a gentle man by the name of “EMAN MONROE” who is a sales associate at hunt valley Mercedes. I said to myself Ut-Oh. I had explained the whole process of my buying experierience, and proceeded to tell MR. Monroe the reason in which I had called , that I needed my car to be serviced. As it turned out, MR. Monroe could not of been any nicer! As being a part of the hunt valley sales team, I must say his customer service accommodating skills will over the top. Mr. Monroe is a absolute asset to the dealership, and you should be honored to have such a sales associate , be a part of that team! Trust me when I tell you, he puts every other sales associate on that team to shame. Mr. Monroe went out of his way to help me, and he actually facilitated the entire process for me, so I would not have to go thru it again! He is a lovely person to deal with at your dealership, and he was extremely helpful to me, and I highly recommend anyone purchasing a car to, ask for Eman Monroe! Read Short Review
July 13, 2020
As a walk in with a flat tire I was satisfied with the prompt sign in and determination as to what needed to be done. The tire was in stock and replaced within a reasonable amount of time
July 7, 2020
Excellent and very informative
July 1, 2020
Great execution. Knowledgeable. High value for trade. Highly recommend this dealership.
April 22, 2019
I was in and out in of this dealership in less than an hour. Upon arrival, my paperwork was awaiting and ready for me to sign. The sales rep and financial team were extremely professional and answered all my questions with ease. They were even able to get my payments where... Read Full Review I needed them to be without a ton of back and forth negotiations. They made me a priority. By far the best car buying experience I've ever had. Read Short Review
February 25, 2019
I'm a new Mercedes owner and I had an issue that required me to visit a Mercedes dealership. Making the appointment was easy, and my visit to the dealership was better than expected. The issue was resolved, and a recall was identified and also corrected. Time required was... Read Full Review minimal. Overall, a decent experience. Read Short Review
February 6, 2019
Finally bought my dream car and the purchase was the best experience I've ever had! Fast, friendly and efficient. No complaints at all!
October 2, 2018
My wife and I recently purchased a new GLE 350 and had a wonderful experience with a truly dynamic sales team. We had the pleasure of working with Andrew (Sales) and Sam (Product Guru). Both of them demonstrated the exceptional ability to build strong rapport and develop... Read Full Review real trust through their attentiveness to my wife and I and overall strong knowledge base for the vehicle we were looking at and ultimately purchased. We did not feel pressured, but welcomed at all points of our experience. We feel that we made a few new friends in this whole experience. Thank you, Andrew. Thank you, Sam. Thank you to everyone we spoke to that made this process seamless, enjoyable and above expectations. From start to finish,this was a personal approach to understanding our needs and making the right fit for us. We couldn't be happier! Read Short Review
August 23, 2018
Repair on MBC-Class by MBenz of Hunt Valley. Excellent service and professionalism. Timely and well-educated. BTW - they helped me out with my MB and I did not even purchase it from them. Class A dealership and service! I will be buying from them in the future for sure!
June 30, 2020
Martin Levine is a very caring salesperson who made sure that my purchase of a new Designo Red GLE350 with AMG Pkg was delivered without a hitch, despite the pandemic. Sam was very patient as he went thru all the new gadgetry in the vehicle and even synced my phone. This is... Read Full Review a gr8 dealership that actually gives u the Dealer’s Saving price even before u begin any negotiations. That’s why I picked them over anyone else. Read Short Review
May 26, 2020
There follow through from beginning to end .
April 22, 2020
They picked up my car from my garage during this pandemic, did the yearly service, and took care of the recalls all without coming in contact with any one. A good time to take of these things,a nd now I am good to go whenever that may be.
March 16, 2020
I am a proud Mercedes-Benz owner, this is my 3rd Benz. This purchase was by far the best experience I have had to date. The team at Hunt Valley was outstanding from beginning to end. Gabrielle Boxill was my first point of contact, my sales lady, she was very knowledgeable,... Read Full Review answered all my questions, made me feel special . A very sweet young lady, an asset to Mercedes-Benz of Hunt Valley. Rachael Holderied, the sales manager was awesome as well, she sealed the deal, her expertise was second to none. Last but not least, Mr. John Davenport, the CFS Manager, finalized my car purchase with the financing. Mr. Davenport, a true gentleman, very professional and his expertise, he left no stone untouched, he made sure that I understood the financial aspects of my purchase. These three individuals rewarded me with a vehicle purchase that I will never forget. My only wish is that I lived closer to Hunt Valley, it is 63 miles one way from my residence, for service on my vehicle when needed. I would gladly purchase again and will highly recommend Mercedes-Benz of Hunt Valley to my family and friends. I would like to personally again thank Gabrielle Boxill, Rachael Holderied and John Davenport for my dream retirement Mercedes-Benz. Thank You, Thank You, Thank You. Read Short Review
March 5, 2020
Two weeks ago, I had the most pleasant buying experience at a Mercedes Benz dealership! Everyone was very polite, professional, and honest. Thank you all for your help and representing MB so well. The BEST or nothing, Hunt Valley MB ?