Recent Reviews of Mercedes-Benz of Hunt Valley
March 26, 2020
I received the usual very excellent service. I am very well satisfied.
March 23, 2020
Repair service with a continue update on what and when everything would be completed.
February 23, 2020
Overall experience was good. I will use this location again for service.
February 20, 2020
Overall, I had a very good experience. From the time I dropped my car off for repair up to the the repair was completed. I given a loaner until my vehicle was ready. Good customer service.
February 16, 2020
Great service. John Hawkins was excellent, prompt communicator.
March 8, 2020
March 3, 2020
The sells person Kevin is a unbelievable stand up guy
March 1, 2020
My service adviser is Michael, been doing routine visits and maintenance with him for about 5 years now. My experience with the dealership and the adviser has always been delightful. Michael will go above and beyond my expectations to service me and my vehicle every single... Read Full Review time, regardless if it just routine maintenance check up or an irregular service request. The consistent results are the reason I fully trust him to handle my vehicle when dropped off. These type of service are the reasons I prefer Mercedes and Daimler over other vehicle brands. Read Short Review
February 24, 2020
Went in here on a whim on a Saturday evening and had the best experience we’ve ever had purchasing a vehicle. From the secretary to our amazing salesman to the finance team to random employees in the building everyone was completely professional while also being 100%... Read Full Review relatable. We love that. Eman was our salesman and I 100% recommend him to everyone! We got an amazing deal on our new vehicle, they gave us a very fair trade in value on our trade and had us laughing the whole time. Highly highly highly recommend! We’ll for sure be back :) thanks again Eman!!!! Read Short Review
February 22, 2020
Eman Monroe was extremely knowledgeable, respectful and friendly! He was also very attentive! It was a pleasure working with Mr. Monroe.
April 22, 2019
I was in and out in of this dealership in less than an hour. Upon arrival, my paperwork was awaiting and ready for me to sign. The sales rep and financial team were extremely professional and answered all my questions with ease. They were even able to get my payments where... Read Full Review I needed them to be without a ton of back and forth negotiations. They made me a priority. By far the best car buying experience I've ever had. Read Short Review
February 25, 2019
I'm a new Mercedes owner and I had an issue that required me to visit a Mercedes dealership. Making the appointment was easy, and my visit to the dealership was better than expected. The issue was resolved, and a recall was identified and also corrected. Time required was... Read Full Review minimal. Overall, a decent experience. Read Short Review
February 6, 2019
Finally bought my dream car and the purchase was the best experience I've ever had! Fast, friendly and efficient. No complaints at all!
October 2, 2018
My wife and I recently purchased a new GLE 350 and had a wonderful experience with a truly dynamic sales team. We had the pleasure of working with Andrew (Sales) and Sam (Product Guru). Both of them demonstrated the exceptional ability to build strong rapport and develop... Read Full Review real trust through their attentiveness to my wife and I and overall strong knowledge base for the vehicle we were looking at and ultimately purchased. We did not feel pressured, but welcomed at all points of our experience. We feel that we made a few new friends in this whole experience. Thank you, Andrew. Thank you, Sam. Thank you to everyone we spoke to that made this process seamless, enjoyable and above expectations. From start to finish,this was a personal approach to understanding our needs and making the right fit for us. We couldn't be happier! Read Short Review
August 23, 2018
Repair on MBC-Class by MBenz of Hunt Valley. Excellent service and professionalism. Timely and well-educated. BTW - they helped me out with my MB and I did not even purchase it from them. Class A dealership and service! I will be buying from them in the future for sure!
March 16, 2020
I am a proud Mercedes-Benz owner, this is my 3rd Benz. This purchase was by far the best experience I have had to date. The team at Hunt Valley was outstanding from beginning to end. Gabrielle Boxill was my first point of contact, my sales lady, she was very knowledgeable,... Read Full Review answered all my questions, made me feel special . A very sweet young lady, an asset to Mercedes-Benz of Hunt Valley. Rachael Holderied, the sales manager was awesome as well, she sealed the deal, her expertise was second to none. Last but not least, Mr. John Davenport, the CFS Manager, finalized my car purchase with the financing. Mr. Davenport, a true gentleman, very professional and his expertise, he left no stone untouched, he made sure that I understood the financial aspects of my purchase. These three individuals rewarded me with a vehicle purchase that I will never forget. My only wish is that I lived closer to Hunt Valley, it is 63 miles one way from my residence, for service on my vehicle when needed. I would gladly purchase again and will highly recommend Mercedes-Benz of Hunt Valley to my family and friends. I would like to personally again thank Gabrielle Boxill, Rachael Holderied and John Davenport for my dream retirement Mercedes-Benz. Thank You, Thank You, Thank You. Read Short Review
March 5, 2020
Two weeks ago, I had the most pleasant buying experience at a Mercedes Benz dealership! Everyone was very polite, professional, and honest. Thank you all for your help and representing MB so well. The BEST or nothing, Hunt Valley MB ?
February 27, 2020
My MB experience was satisfying to say the least. I was the first to arrive for service. My service advisor, Mr. Marino, was very professional & after gathering demographics, my car was taken in for service. My experience @ MB has always been positive & that speak volumes.... Read Full Review My car is always in good hands at MB of Hunt Valley. Read Short Review
February 21, 2020
Great customer service from my salesmen Kevin.
February 7, 2020
I had a positive experience when I took my Mercedes to take care of a recall that I received. The employees were very knowledgeable and professional. My appointment at 9:30 and I was seen promptly. When I picked up the car it had been washed and the floor mats were... Read Full Review vacuumed. Overall, a 5 star experience. Read Short Review