Recent Reviews of Mercedes-Benz of Hunt Valley
January 23, 2021
My 2005 E500 had to have major brake part fixed- it was actually still under warranty! Fixed promptly also checked out something else for defects that were under recall. Very amiable efficient staff. Nice experience.
January 13, 2021
Always a pleasure to visit the Hunt Valley service department.
December 5, 2020
Timely service and good customer service . I arrived around 8:30 and I was out in a reasonable amount of time.
November 16, 2020
I had a wonderful experience st Mercedes on Cockysville! Both John and the the young man who shuttled me were amazing and super efficient. Thank you ??
November 11, 2020
Tommy was my technician for the service performed. He has been working on my vehicles for years. He is always very thorough. I always trust my vehicle will be maintained properly with him involved.
April 13, 2021
I would like to personally thank Sam for the his time and care that he showed during my visit to your dealership.His knowledge and compassion on the Mercedes products made me feel like I was in more than capable hands during my visit.
April 11, 2021
Eman Monroe is an asset to the excellent Sales team at Mercedes Benz Hunt Valley! Fact! He wastes no time getting down the the specifics the customer desires, and will also provide very valuable insight into other areas to explore when making a decision on your final... Read Full Review purchase. That’s what I liked! Eman was very professional, very respectful, thoroughly helpful/informative, and to the point! Certainly this is the kind of experience that keeps a customer coming back again and again. I know I am! Read Short Review
April 10, 2021
My experience at Mercedes-Benz of Hunt Valley was very professional and handled with the utmost care. I would recommend their services to anyone who prefers the best of care for their vehicle.
April 8, 2021
April 7, 2021
I always have a great experience at MB of Hunt Valley. The service advisors are helpful, keep you informed of the progress on your vehicle and the work is always top notch
April 6, 2021
I brought my C43 in for a 30,000 mile service visit and four new tires. Sam was amazing. He spent time with me to go over everything and he made sure that everything was completed perfectly.
February 18, 2021
From my first phone call, to the last signature, the team at Mercedes of Hunt Valley was AMAZING. Everyone always made sure I was “ in the loop “ and took care of everything. My salesman Preston even gave me his personal phone number and would answer texts off the clock... Read Full Review to make sure I was up to date and satisfied. Anyone looking to be satisfied with their car buying experience should go to Mercedes of Hunt Valley. Read Short Review
February 2, 2021
Every time I service my vehicle at Hunt Valley Mercedes I Always have a Great Experience! The Staff is Professional, Knowledgeable and Kind.
December 14, 2020
Brought in car for nail in tire. Unable to patch and new tire was ordered. Only issue I have is my car was due for a car wash because my birthday was Nov. 27. I asked twice if the car would be washed and on pick up asked again. I was told that it was only to go out and see... Read Full Review that it hadn’t:( Read Short Review
August 26, 2020
Brought my C300 in for major B service. Got a loaner, returned the next day and everything was completed as expected.
April 12, 2021
The service was great they were very thorough eager to assist me in any way. I want to give a special cudo to Eric Nicholson. He was not the person who worked with me. John was and he was good. Eric has all the people skills that anyone in business any business or service... Read Full Review community education etc position. He needs to be a leader of leaders. Need to make him your trainer of trainers. Clone him. Great Read Short Review
April 7, 2021
Made an appointment online to have the emissions mod applied to my E250 and indicated that I would wait at the dealership. Sam called me soon afterward to let me know that the work required would take several hours and that he would line me up a loaner. Arrived at the... Read Full Review appointed date and time. Was impressed with the COVID-19 protocols that were in place. Sam was available in a few minutes and got me checked in. In addition to the emissions mod, I asked that the map data in the COMAND system be updated. He brought around the loaner, an A220 4Matic and I was on my way. The A was a fun ride, much more so than the A class vehicles I had driven in Europe. Sam called later that day that my car was ready for pickup. Told him I’d be there mid morning the following day. Pickup only took about 10 minutes. My E was sparking clean and sanitized. Happy to report that the emissions mod did not detract from overall performance. And the map data had updated. Great job by all involved. Thanks much. Read Short Review
April 3, 2021
Sam provided great service. Was very attentive to my problems and oversaw the service of my vehicle.
March 17, 2021
Great crew love my customer service rep
March 16, 2021
The service is fast and professional, and the technician’s keep you updated on the status of your vehicle while it’s being service..